What are Cookies?
Cookies are small text files that are stored by your browser (for example, Internet Explorer or Safari) on your computer or mobile phone.
What types of Cookie do we use?
The Cookies we always use on our website are either:
- Session Cookies which allow websites to link your actions during a browser session. We may use these for a variety of purposes such as remembering what you clicked on, on the previous page visited. These session Cookies expire after a browser session so would not be stored longer term.
- Persistent Cookies which are stored on your device in between browser sessions and allow your preferences or actions across a site (or in some cases across different websites) to be remembered. These Cookies do not expire once the browsing session closes and remain on your device until an expiration date set by the source of the Cookie.
- First Party Cookies whether Cookies are ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window.
What types of Cookie do we sometimes use?
- Third Party Cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie. These third parties collect data directly from your web browser. The processing of this data is subject to their own practices and privacy policies. We do not use third-party cookies.
We sometimes use third party cookies when we’re running targetted online advertising campaigns for example using LinkedIn and Google Ads. Running these effectively in some cases requires tracking engagement using third party scripts like the LinkedIn Insight Tag which unfortunately requires third party cookies to work.
We’re not entirely comfortable with this and are actively looking for a better solution. We also remove the LinkedIn Insight Tag when we’re not actually running an online advertising campaign.
How do you manage Cookies?
Most internet browsers are initially set up to automatically accept Cookies. You can change the settings to block Cookies or to alert you when Cookies are being sent to your device. If you use different devices to view and access our website (e.g. your computer, smartphone, tablet etc), you will need to ensure that each browser on each device is adjusted to suit your Cookie preferences.
Simple steps to adjust or disable all cookies in your browser
Chrome on Windows
- Select the Chrome menu icon.
- Select Settings.
- Near the bottom of the page, select Show advanced settings.
- In the “Privacy” section, select Content settings.
- Select Block sites from setting any data.
- Select Finished.
Chrome on Android
- Tap Menu > Settings > Site settings.
- Tap Cookies.
- Tap the slider to turn cookies off.
Internet Explorer on Windows
- Select the gear in the upper-right corner of the screen, then select ‘Internet Options’. If you have the Menu Bar enabled, you can select ‘Tools’ > ‘Internet Options’.
- Click the ‘Privacy’ tab.
- Select the ‘Advanced’ button.
- Under ‘First party Cookies’ and ‘Third party Cookies’, choose Block to automatically block cookies or Prompt to prompt with each cookie request.
- Click ‘OK’ and you have successfully set your cookie settings.
Firefox on Windows
- Click the menu button and choose Options/Preferences.
- Select the Privacy panel.
- Set Firefox will: to Use custom settings for history.
- Uncheck Accept cookies from sites to disable cookies.
- Close the about: preferences page.
Safari on Mac
- Choose Safari > Preferences
- Click Privacy
- Set Block cookies to Always
See more information on cookies from the ICO and more information on how to manage cookies.
You can find out more about the individual Cookies used on our website and the purposes for which they are used below:
Persistent Cookies — used to monitor visitor behaviour on our website.
Google Analytics, Hotjar
- Recognise and count the number of visitors
- See how visitors move around our site
- Opt out of Google Analytics.
- Opt out of Hotjar.
How you can contact us
You can contact us by:
- phone: +44 (0)7421 824 569
- email: email@example.com
Or by writing to us at 84 Canon Street, Shrewsbury SY2 5HF, UK.